Privacy Policy

1. Introduction

Welcome to Taro. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web platform, mobile application, and all related services (collectively, the "Services").

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the platform or app, express interest in obtaining information about our products and services, participate in activities, or otherwise contact us. This includes:

• Name, email address, phone number, and postal address
• Account login credentials (including social login data)
• Profile information, bio, and preferences
• Property search preferences, saved listings, and liked properties
• Communication history with agents or other users
• Payment and billing information (if applicable)
• Device permissions you grant (e.g., camera, location, contacts)

Agent-Specific Information

If you register as a real estate agent or broker, we may also collect:

• Professional license numbers and verification documents
• Agency or brokerage affiliation details
• Property listings and transaction history
• Client leads and inquiry data
• Lead dashboard activity and analytics

Automatically Collected Information

We automatically collect certain information when you visit our website or use our mobile app, including:

• IP address, browser type, and operating system
• Device information (model, manufacturer, unique device identifiers)
• Mobile network information and app version
• Access times, pages viewed, screens visited, and feature usage
• Geolocation data (if you grant permission)
• Crash logs and diagnostic data
• Referring URL and app store attribution data

We may use cookies, web beacons, mobile SDKs, and similar tracking technologies to collect this information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our website and mobile app
• Personalizing your experience and delivering content relevant to your interests
• Connecting buyers, sellers, and real estate agents
• Processing transactions and managing your account
• Sending push notifications, emails, SMS, and in-app messages about updates, offers, and property matches
• Enabling location-based property search features
• Improving our platform, app, products, and services
• Detecting, preventing, and addressing technical issues, fraud, or illegal activities
• Analyzing usage trends and app performance
• Complying with legal obligations and enforcing our terms

4. Sharing Your Information

We may share your information in the following situations:

• With Agents and Brokers: When you inquire about a property or request to be contacted, we share your contact details with the relevant listing agent or broker.
• Service Providers: We may share your information with third-party vendors, cloud hosting providers, analytics services, push notification providers, and payment processors who perform services for us.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
• Legal Requirements: We may disclose your information where required by law or to respond to valid requests by public authorities.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

Web

We use cookies and similar tracking technologies to collect and store your information when you use our website.

• Essential Cookies: Necessary for the platform to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements and track their performance.

Mobile App

Our mobile app may use:

• Device Identifiers: For analytics, fraud prevention, and push notifications.
• Local Storage: To cache data and improve app performance.
• SDKs: Third-party software development kits for analytics, crash reporting, and advertising.

You can set your browser to refuse cookies or adjust your device settings to limit app tracking. However, some features may become inaccessible if you do so.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data.
• Correction: Request that we correct any information you believe is inaccurate.
• Deletion: Request that we erase your personal data, under certain conditions.
• Restriction: Request that we restrict the processing of your personal data.
• Objection: Object to our processing of your personal data.
• Portability: Request that we transfer your data to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside our primary operating region and choose to provide information to us, please note that we transfer the data to our servers and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, within the mobile app, or by sending you a notification. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: